EarthBound Ambiance Promise
The EarthBound Ambiance Promise is a promise for a Relaxing, Tranquil atmosphere which awakens the senses of sight, smell and touch all packaged with extraordinary guest service. Chilled Spring Water and Fresh Juices are served.
EarthBound Team Members will guide your experience so that the guest knows exactly what to expect upon arrival and during your Earthbound Experience.
What is EarthBound spa etiquette?
EarthBound Spa Etiquette is a Guarantee.
EarthBound Team Members affirm their promise to provide each guest with the following:
- Warm Greeting: EarthBound experiences always begin with a warm greeting
- Highest Standards of Professionalism, atmosphere and environment
- Individualized & caring attention, showing you the guest that we honestly care for your questions, concerns & needs.
- Answers to any & all EarthBound Service & amenities Questions
- There are no wrong or silly questions, we are open to all pre-treatment, treatment & EarthBound Experience questions, we can best serve you through open communication!
- Expertly performed Spa and Salon services that truly benefit Our Guests.
- An explanation of the service and treatment scheduled
- Use of the proper utensils and personalized products during your service
- Each team member will close your treatment journey with questions, answers and home routine recommendations.
What is EarthBound Guest Etiquette?
As an EARTHBOUND guest:
- Generally, undress completely for body services, your therapist will keep your body draped in dry services and only expose area to be worked upon; however in wet services such as body scrubs, body wraps and hydrotherapies you will not be draped in order to reap maximum benefits. (Swimsuits are optional in some of these services).
- Give the therapist feedback as to your comfort and special troubled areas.
- Relax ….
- Enjoy, benefit and allow others to "do for you".
- Know that you are in a professional atmosphere.
- Know that you may be silent or quietly talkative.
- Share public space respectfully with other spa goers.
- Relax, yet respect that the room must be prepared and used for the next client; so know that you must vacate treatment room upon completion of service within a reasonable amount of time.
- Give honest feedback to the Therapist, Management, and Spa Concierge, as EarthBound genuinely cares to know if your spa experiences were as expected.
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